Shipping Policy

Shipping Policy

Primeclues(Deal and Ship Co.) is committed to delivering your order within the fastest time frame, while ensuring maximum with the highest quality packaging. Online Paid order are shipped the next working day and are mostly delivered within 3-5 working days from the date of dispatch. All COD orders are first confirmed on call and then dispatched the same or next working day.

We ship throughout the week, except Sunday & Public holidays during the normal working hours. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies such as FedEx, Bluedart, Aramex, DHL, Delhivery and other reputed courier partners. If there is no courier service available in your area, we will try and ship your items via Government Registered IndiaPost but can not guarantee the same. 

How is the delivery charge calculated for multiple units? 

·         There is approx. Rs. 120 per kg shipping charge for all online paid orders within India.

·         Actual shipping amount shall be shown at checkout page before you place your order.

·         A cash on delivery charge(if selected) of Rs 100 is additionally applicable on all orders.

·         Our prices are exclusive of GST (Goods and Service tax). As per the Government of India, Primeclues (A Deal and Ship Co.) is fully GST compliant.

·         Relevant GST % will be added to your product total at the checkout.  Note that GST is only applicable for orders within India.

·         For international shipping and bulk orders, please contact us on info@primeclues.com or WhatsApp: +919555820818


How long does it take for an order to arrive?

Orders placed before 2 pm are dispatched the same working day. Most orders are delivered within 4 to 6 working days from the dispatch date, however, note that no COD order is dispatched until it is confirmed on call.

Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order, but for area falling into remote locations and the areas where delivery by couriers cannot be attempted the recipient might be asked to pick it up from the delivery centres.

 

Time frame for order from dispatch date:

·         Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 3-5 working days

·         Rest of India: 5-7 working days.
(COD Orders usually take 5-7 working days since a couple of extra days are required at the shipping company’s end for processing).

 

For International Deliveries

Shipping period for an Imported product may range between 1-3 weeks for delivery.

Only prepaid orders are allowed. No cancellations shall be permissible after the product is dispatched from an international location.

-Customer will be notified about the shipping status via his/her email.

-Generally products are dispatched from international location within 3-4 days.

 

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